Privacy & Data Protection
At Littleshaw Loft, we are committed to protecting and respecting your privacy. This notice explains how we look after your personal data when you visit our studio, use our website, or book a class with us in the UK.
1. Who we are and how to contact us
Littleshaw Loft is a pottery studio based in the UK. We are the 'data controller' for the personal information we process. Littleshaw, The Lane, Fordcombe, Tunbridge Wells, Kent, TN3 0SB, UK. Email: littleshawloft@gmail.com
2. What personal data we collect
We collect identity data (name), contact data (address, email, phone), transaction data related to your bookings, and membership information. Payment details are handled by secure third-party providers.
3. How and why we use your data
We use your data to manage bookings, memberships, and payments, to communicate studio updates, and to meet our legal obligations.
4. Legal bases under UK GDPR
We process your data based on your consent, our contractual obligations to provide classes, and our legitimate interests in studio security and service improvement.
5. How long we keep your data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and tax requirements.
6. Who we share data with
Data is only shared with trusted third parties, such as payment processors and email providers, when strictly necessary for providing our services.
7. Cookies and analytics
We use essential cookies to maintain website functionality and basic analytics to understand how our community interacts with our studio's online space.
8. Your rights
You have the right to access, correct, delete, or object to the processing of your data. To exercise these rights or to raise a concern, contact us or reach out to the Information Commissioner's Office (ICO).
9. Changes to this notice
This notice is regularly updated. Last updated: June 2026